![]() ![]() We received recommendations that we should take the laptop into a specialist to see if the scammer installed any malware in the background while they had remote access. I opened a chat on the Amazon help section of the website and confirmed the email was a scam.įeeling stupid, should have suspected a scam when we didn’t have the laptop listed on our amazon orders. I have since uninstalled all software that was listed as installed today and disconnected the laptop from the internet. It clicked in my head at this time this could be a scam and I unplugged our router and blocked their number. ![]() The software gave the scammer remote access to our laptop, they opened Firefox, started asking about other devices on our network, and were in the process of installing teamviewer software. (Scammer Had us access website through the run prompt). We called the number in the email, we were instructed to install software called ultraviewer downloaded at. Woke up to a confirmation email claiming we ordered a $1100 laptop from Amazon. ![]()
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